Leading Change

Leading Change will help participants see new possibilities, change their mindset, and move from where they are to where they want to be through a 7 webinar series designed by SynerChange Chicago in partnership with the MidAmerica Center for Public Health Practice. Webinar attendance will result in knowledge gains on the process of change. Participants will develop strategies for addressing individual Change Initiatives, successful implementation, tactics for responding to resistance, and steps to enhance resilience. Leading Change is an immersive webinar series for those interested in creating long-lasting, effective organizational change.

A certificate of completion with 10.5 contact hours will be given to those completing all 7 webinars. CEUs will not be offered.

The Leading Change series has been packaged into a free online course (now until March 1, 2018). Enroll now: Leading Change Online Course

Module Objectives and Descriptions

Overview: Leading Change and the Process of Change 

March 30, 2016, 11:00 AM – 12:30 PM CT

Module 1 introduces participants to the Leading Change series, providing an overview of each module and information on how to participate for maximum benefit.  Participants will gain information on how to select a Change Initiative to focus on during each module and download a Change Initiative Journal as a tool to apply what they learn to a real-time change.

As a result of Module 1, participants are able to:

-Recognize key concepts and principles for Leading Change
-Describe the content of the Leading Change Series
-Explain how they can best engage with the series


The Process of Change

April 27, 2016, 11:00 AM – 12:30 PM CT

Change is a process and not an event.  Module 2 distinguishes the stages in the change process, the challenges of each stage, and how to achieve momentum through the process.  Participants apply what they learn to a real-time change initiative for which their leadership impacts successful implementation.

As a result of Module 2, participants are able to:

-Discuss the stages in the change process
-Identify why people get stuck in a specific stage and are not able to move forward
-Select strategies and tactics to initiate and sustain progress through the stages toward a change objective

Articulating a Desired State

May 11, 2016 11:00 AM – 12:30 PM CT

A well articulated vision for change is a key for successful implementation of change initiatives.  Module 3 focuses on the components of such a vision and how to communicate the desired state for change in a way that motivates movement.

As a result of Module 3, participants are able to:

-Identify how people will be thinking and behaving if their change is successfully implemented
-Prepare a message that effectively articulates the desired state for their selected change initiative
-Describe ways to keep a change vision in front of people as they go through the process of change

Roles in the Change Process – Effective Sponsors

June 1, 2016, 11:00 AM – 12:30 PM CT

Module 4 introduces the four roles performed during the change process and focuses on the Sponsor Role.  Sponsorship is a key determinant for successful change.  What makes an effective Sponsor for change is explored, and participants assess the level of sponsorship for their change initiative.

As a result of Module 4, participants are able to:

-Recall the four roles performed during the process of change
-Recognize what is required for effective sponsorship of change
-Examine the level of sponsorship for their change initiative and name skills that need to be developed to enhance sponsorship

Roles in the Change Process – Effective Change Agents and Advocates 

June 22, 2016 11:00 AM – 12:30 PM CT

Module 5 explores two roles many participants perform in the change process, especially when collaborating or coordinating with other agencies or within the community.

As a result of Module 5, participants are able to:

-Identify who performs the roles of Change Agent and Advocate for their change initiative
-Name the attributes for effectiveness in the Change Agent and Advocate roles
-List skills to develop that can enhance the implementation of their change initiative

Resistance to Change

July 6, 2016, 11:00 AM – 12:30 PM CT

Resistance is inevitable with major change.  Therefore, efforts should be focused on minimizing, not eliminating resistance.  Module 6 defines resistance, distinguishes how resistance manifests in organization, and provides tactics throughout the change process.

As a result of Module 6, participants are able to:

-Explain what surfaces and increases resistance during change
-Distinguish between resistance that comes from an individual and resistance that comes from the culture
-Choose tactics that will minimize the inevitable resistance that accompanies change

Demonstrating Resilience During Change

August 3, 2016, 11:00 AM – 12:30 PM CT

Resilience seems to be a distinguishing factor for individuals and organizations that are able to successfully navigate the challenges of the change process.  Module 7 ends the series and helps participants generate a plan for personal and organizational development of resilience.

As a result of Module 7, participants are able to:

-List characteristics of individuals and organization that demonstrate resilience during change
-Develop a plan to enhance their personal resilience
-Identify steps to enhance their organization’s resilience

Forms and Links

Once you have completed the Change Initiative Description Form, complete the Survey Monkey survey by clicking here.

Module Workbooks

Webinars will be facilitated by Patricia Marshall

Pat MarshallPatricia Moten Marshall is the president of SynerChange Chicago, a change leadership practice. Pat has achieved recognition and credibility as an accomplished healthcare executive for university, teaching, and community health care systems in Chicago.  Today, Pat’s consulting practice builds on her leadership experiences to cultivate cultures that embrace change, are enhanced by diversity, and engage the creative capacity of individuals and teams. Her engagements range from assisting organizations with leading change, strategic planning, governance,  leadership and  management development, teambuilding, and performance management. She serves as faculty for the Lake Forest Graduate School of Management.  She is also the past Chair of the Board of Trustees for Adler University.


There is no cost associated with the webinar series.

To register click here: Registration is Closed. To view these webinars, please view our Leading Change online course.


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This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UB6HP27881 Region V Public Health Training Collaborative (total award amount $884,366.00).  This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.”